FAQ & TERMS

  • HOW TO PURCHASE
    - Select the showtime that you wish to purchase, then select the ticket and quantity.
    - Follow the on screen instructions on making payment.
    - Only Visa/Mastercard Credit and Debit Cards are accepted.
    - Ensure that the card used is enabled for online and international transactions.
    - Contact your bank customer service to enable it if you require assistance.
    - Upon successful payment your tickets will be sent via email. If you are using a gmail account then do check the "Promotions" folder for your tickets.
  • ARE THERE OTHER METHODS OF PAYMENT
    - Alternative method of payment is via FPX and Grab Pay.
    - Payment via this method does not allow seat selection.
    - Click here to purchase with FPX/Online Banking or Grab Pay.
    - Tickets purchased via this method will take 60 - 120 minutes to process.
  • WHERE DO I ASK FOR ASSISTANCE - You may seek assistance in regards to the purchase of tickets and operation of the livestream from our customer service via WhatsApp.
    To contact them click here
  • SOP & GUIDELINES
    - Only fully vaccinated individuals will be allowed entry. 14 days after dual dose vaccines & 28 days after single dose vaccines.
    - 50% audience capacity per show
    - 18+ years old only are allowed entry
    - Only Low Risk/ Casual Contact with body temperature not exceeding 37.5c will be permitted for entry.
    - 1.5m seating is enforced for seat selection.
    - Mask is to be worn at all times.
    - Kindly maintain social distancing at all times.
    - Auditorium is cleaned and disinfected before and in between every show.

EARLY BIRD

RM 35 per pax
  • FREE SEATING

GENERAL ADMISSION

RM 50 per pax
  • ASSIGNED SEATS
    ABOVE 18
    COMPLETED COVID VACCINATION
Venue Address

Dewan Tunku Abdul Rahman,
Malaysia Tourism Centre (MaTiC)
109, Jalan Ampang,
50450 Kuala Lumpur,
Malaysia

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